Your privacy is our priority. unibet uses the latest encryption technology and responsible data handling practices to ensure your personal information stays safe and firmly in your control.
All data transmitted between your device and unibet's servers is protected with 256-bit SSL encryption — the same level of security used by leading banking institutions in Malaysia. Your information cannot be read by any unauthorised party.
You have full control over your personal data. Request a copy, update, or delete your information at any time via the account panel or by contacting our support team, available 24 hours a day.
Unibet never sells, rents, or shares your personal data with third parties for marketing purposes. Your data is used solely to operate your account and enhance your gaming experience.
All our data handling practices comply with Malaysia's Personal Data Protection Act 2010 (PDPA). We conduct regular privacy audits to ensure compliance standards are consistently met and kept up to date.
We use cookies only for purposes you have consented to. The cookie settings panel allows you to choose which types of cookies are permitted — from essential cookies only, through to optional analytics and marketing cookies.
Unibet servers are equipped with multi-layered firewalls, real-time intrusion detection systems and encrypted data backups. Our security infrastructure is continuously reviewed and updated.
To provide a safe, responsible, and high-quality online betting service, Unibet collects certain categories of information from users. This collection is carried out transparently and only involves information genuinely necessary for account management and compliance with legal requirements.
Information you provide directly during registration and use of the platform:
Information collected automatically when you use the platform:
Minimum Data Collection Principle: unibet adheres to the principle of collecting only the information strictly necessary for the stated purpose. We do not collect sensitive data such as health information or religious beliefs unless required by law.
Every piece of information we collect is used for clear and lawful purposes. Here is a full overview of how your data is used in the daily operations of the unibet Malaysia platform.
| Purpose of Use | Data Type | Legal Basis |
|---|---|---|
| Account management Registration, login & identity verification |
Name, email, KYC documents | Contract |
| Payment processing Deposits, withdrawals & transaction history |
Payment and transaction information | Contract |
| Legal compliance Fraud prevention & anti-money laundering |
All data categories | Legal Obligation |
| Platform security Suspicious activity detection |
IP, session, account activity | Legitimate Interests |
| Service communications Transaction notifications & important updates |
Email, phone number | Contract |
| Marketing (optional) Promotional offers & personalised bonuses |
Game preferences & history | Agreement |
You may withdraw your marketing consent at any time via your account settings without affecting the core services you receive.
Unibet does not sell your personal data to any party. However, in operating the platform, we work with a select group of trusted business partners. All data sharing is carried out on a minimum-necessary basis and is subject to strict data protection agreements.
Our Commitment: Every third-party partner working with unibet is required to sign a data processing agreement binding them to the same stringent data protection standards as our internal policies.
Protecting your personal data from unauthorised access, loss or misuse is Unibet's top technical and organisational priority. We continuously invest in up-to-date and relevant cybersecurity infrastructure.
Technical security measures we have implemented:
While no system can guarantee 100% security, unibet takes all reasonable measures to ensure your data is always protected. In the event of a data breach affecting your rights, we will notify you within the timeframe required by law.
The Unibet website and app use cookies and similar tracking technologies to enhance the user experience and ensure the platform functions properly. Below is an explanation of the types of cookies we use.
You can manage your cookie settings through the cookie panel that appears on your first visit, or through your web browser settings at any time.
Under Malaysia's Personal Data Protection Act 2010 (PDPA), you have several important rights regarding the personal data Unibet holds about you. We are committed to making it easy for you to exercise these rights quickly and without difficulty.
Request a copy of all personal data we hold about you within 21 business days from the date your request is received.
Update or correct any of your personal data that is inaccurate or out of date via the account panel or customer support.
Request deletion of your personal data when it is no longer required, subject to legal record-retention requirements.
Object to the processing of your data for direct marketing purposes at any time without providing any reason.
Request that we restrict the processing of your data in certain situations, such as while a query about data accuracy is being investigated.
Receive your personal data in a structured, machine-readable format for transfer to another service provider of your choice.
To exercise any of the above rights, contact our privacy team via the support email or live chat within your account.
Unibet retains your personal data for as long as your account is active and for as long as it is needed for the purposes stated in this policy. Retention periods are also determined by applicable legal and regulatory requirements.
Once the retention period expires, your data will be securely deleted or anonymised in accordance with our data management procedures.
The unibet Platform is a dedicated service for individuals aged 18 years and above. We do not intentionally collect or process personal data from individuals under the age of 18.
Should we discover that a child's personal data has been collected without our knowledge, we will take immediate steps to delete that data and close the associated account. Parents or guardians who become aware that their child has registered an account on our platform are urged to contact customer support immediately.
Child Protection: unibet employs a multi-layered age verification system including KYC document checks to ensure only verified adult users can access our platform.
The unibet Platform may from time to time contain links to third-party websites or services. Please note that this Privacy Policy applies solely to the unibet platform and does not cover the privacy practices of those third-party websites.
We recommend reading the privacy policy of every website you visit. Unibet is not responsible for the privacy practices or content of third-party websites that you may access through our platform.
Unibet reserves the right to update or amend this Privacy Policy from time to time to reflect changes in our data practices, new legal requirements, or platform improvements. Any significant amendments will be communicated to you through:
Your continued use of the Unibet platform after the effective date of any amendments constitutes your acceptance of the updated Privacy Policy.
If you have any questions, concerns or wish to exercise your personal data rights, our Data Protection Officer (DPO) team is ready to assist you. We are committed to responding within 14 business days from the date your request is received.
Complaints to the relevant authority: If you are not satisfied with how we handle your personal data, you have the right to lodge a complaint with the Personal Data Protection Commissioner of Malaysia in accordance with the procedures set out under PDPA 2010.